If your vehicle has been impounded by the Henderson Police Department, Las Vegas Constable, Henderson Constable, Boulder City Constable or the National Park Service the following documentation will be required to have access to the vehicle, retrieve personal property and to pick up vehicle.
- A Valid Driver’s License or state issued ID card that matches current vehicle registration or valid title.
- A current drive away permit issued the Nevada Department of Motor Vehicles
- A vehicle release form from the impounding law enforcement agency
- Full payment of all charges by cash, credit card or debit card.
Traveler’s checks, cashier checks and personal checks are NOT accepted.
Insurance cards will NOT be accepted as ownership documents
THERE WILL BE NO EXCEPTIONS SO PLEASE DO NOT ASK
If you have been involved in an accident and your vehicle was towed to our facility Contact your insurance company and give them authorization to have access to your vehicle. If you need to retrieve personal property from the vehicle you will need a valid driver’s license and registration to have access.
If you were towed without your consent and you wish to file a complaint you may contact
The Nevada Transportation Authority at 702-486-3303 or visit their website at
** A copy of our approved tariff of our towing rates can be found within each tow truck and our office for public inspection **